How Castpoints manages peer 2 peer emergency response

Simple broken leg example
A mom drops off a kid to school and then updates the kid’s location to “At School” on her phone’s browser. Everything has a chain of custody.

At recess, the kid brakes his leg. The yard duty searches for his name and updates his status to “Hurt, Moderately”, and location to “Lower Playground” on her phone. Event “XYZ School” has a role called EMS that has subscribed to status changes of “Hurt, Moderately” so they immediately get a text. They now have a lot of information. Also, the kid’s parents have been texted, since stewards can get all status changes. Grandparents, and the baby sitter that was going t pick the kid up from school are also texted.

There is also an inactive role role called Hurt Kids. One of the parties activates the role (and becomes “leader”) and puts the kid in this role. The stewards automatically are also added to this role. The leader can add other parties, like the local emergency room. Now everyone can freely communicate with privacy. Roles have a liaison function that can “promote” information. So the liaison would just acknowledge that a kid was hurt on the playground and is headed to the hospital. The event XYZ School subscribes to this liaison feed and would promote this to their public news feed.

  • This service does not need  911
  • Response time is as fast as possible
  • Responders have excellent situational awareness.
    • They know where the incident is. So if necessary, police immedaitely know if they need to manage a crows and or traffic.
    • The magnitude of the situation.
    • They are in direct communication with the kid, an adult, and his parents.

Complex earthquake example
Say an earthquake damages part of the school. Everyone who could, would update their personal status, status of their roles (classrooms, office, grounds, etc.). In 2 clicks, EMS can tell exactly where problems are and aren’t, and available resources.

Say a road is out and EMS can’t readily respond. That’s okay. They can still help manage many things from their phones. They, or anyone, would activate roles like “Initial Tasks”. These roles all have lists of tasks with costs (resources, time, people). So the leader populating that role knows how many people to add too it and already has an estimate on how long it will take. For example, one of the first tasks would be shut of the gas. The location is part of this info, so anyone can do it.

If parents are separated from their kids, that is easily managed. Other stewards can pick up the kids, and or kids can be moved to local houses in groups. There is always a chain of custody. The parents know their kids status, location, stewards, and can communicate at any time.

  • Even if no EMS participated, people can get done everything that does not require actual EMS.
  • The whole thing can be mangled remotely. If there was a lot of damage, many experts, who are already vetted, can get to work in seconds. EMS roles can be merged so that in seconds, the main Incident Commander can manage a whole region of recovery.
  • Most dister recovery have problem with creating inventories of supplies and services and dealing with volunteers (looters?). In Castpoints, all that is already present and safe. If 30 volunteers use 15 minutes to meet at a central place and get organized, that wastes 7 people hours. In CP volunteers just pick a task on their phone, update the status of the task occasionally.

What if castpoints is not yet in use at my school?
Say I’m picking up my daughter at school and a big earthquake hits. I create a new event called XYZ School Earthquake on my phone. I then search for “earthquake”. Results always have context,. I don’t want the category Science > Earthquakes, I want EMS > Earthquake Management. So I click on this category and see a list of Earthquake Management “events”. I pick the one with a high ROI for the size of my school. Immediately that whole framework populates my event. I now have roles, tasks, status localized to this situation. A few generic locations populate, and we easily add other locations as needed. Now I start adding people I know (to keep the chain of custody) to be leaders of these roles. Those leaders add members to their role and also leaders to sub roles. In a few minutes, we have already organized 20 people in a best practice way!

Current EMS systems cost $100,000+ and are managed top down by EMS.

Aggregating grades and absences, etc.
My kid was recently home sick with a 102°F temp. If our school was using this system, and was connected to the state school system (optional), which was then connected to the USA school system (optional), then the world (optional), etc… Me, not the school admin (reducing their costs), could indicate the absence and specific reason (temp 102° F). Data is aggregated once it gets beyond the role level, so privacy is protected.

People can now in realtime see the absences and reasons (barf, avg temp, etc.) at any level (school, school district, county, state, nation, world, etc.). This works for most common data: sales, inventory, soil conditions, health records, etc. This is completely at odds with (and will subvert 😉 the typical model where the aggregators own the users information. A current $100 million example: K-12 student database jazzes tech startups, spooks parents.

The fractal pattern
That is only 20% of the power of Castpoints. Anyone can easily apply this mix of simplicity, organization, and proven industry specific best practices, to manage any group of resources: People, time, business, content, goods, work.

The market
Event management software is a $5 billion industry growing at 8% / year. Emergency management software is an $80 billion market growing at 6%.

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